Terms & Conditions

Pickup T&C

• No minimum order amount is required for pickup.
• Meal offering and pricing may differ for pickup for different outlets.
• Promotion is not valid in conjunction with other discounts, offers and promotions.
• We accept Visa / Mastercard Credit or Debit Cards payment.
• Kindly present your Order Number or SMS link Receipt upon collection of order at the store.
• Prices and information may subjected to changes without prior notice. Prices shown are inclusive of GST.
• Pictures shown are for illustration purposes only.
• Quantity of condiments assigned to each order will be allocated based on standard packing guidelines.
• Choice of chicken parts is subject to availability. Meal consists of mixture of chicken parts.
• In the event an item is not available, refund will be done which requires a 3 to 7 working days to process.
• Order cancellation or refund request is not allowed for pickup.  
• To ensure quality and freshness, food should be consumed within 4 hours.
• Kindly note that waiting time may vary due to unforeseen circumstances and during peak periods.
• Pickup Availability Hours : Monday to Sunday, 10.30am – 9.30pm

Payment Method

Delivery T&C

• Variable delivery fees based on distance applies with minimum order of $30.
• Menu offering and pricing may differ for delivery for different outlets.
• Promotion is not valid in conjunction with other discounts, offers and promotions.
  • We accept Visa / Mastercard Credit or Debit Cards payment.
• Prices and information may subjected to changes without prior notice. Prices shown are inclusive of GST.
• For orders above $150 or for delivery on Eve of Public Holiday and Public Holiday, advance notice of at least (3) hours or 1 day in advance is required.
• Pictures shown are for illustration purposes only.
• Quantity of condiments assigned to each order will be allocated based on standard packing guidelines.
• Choice of chicken parts and special request is subject to availability. Meal consists of mixture of chicken parts.
• In the event an item is not available, item will be refunded and requires a 3 to 7 working days to process.
• Once an order is placed, no cancellation nor modification is allowed. For advance orders, cancellation refund request must be 1 day before delivery date.
• To ensure quality and freshness, food should be consumed within 4 hours.
• Delivery time may vary due to bad weather and to help ensure the safety of our delivery riders, delivery may be temporary unavailable in selected areas due to bad weather and unforeseen circumstances. Customers is required to top-up additional delivery charges if required for car delivery.   
• Delivery Availability Hours: Monday to Sunday, 10.30 am – 9.30pm

Payment Method

We work with third parties who provide services such as data analysis, surveys, research, payment processing, order fulfilment, IT services, customer service, credit card processing and other similar services. We may share Personally Identifiable Information (PII) about you with third parties for the purpose of enabling these third parties to provide services (for example, if you choose to make a purchase through the Site, we may share your Payment Information or other PII with our third party service providers to fulfill your purchase, including, without limitation, to process your credit card). These service providers are given access to PII needed to perform their functions, but are restricted from using the PII for purposes other than providing services for us.